ALL ABOUT RELION IT

Relion IT was founded in 2010. Headed by director George Vourvahakis who has been in the industry since 1996, Relion IT is a leading provider of information technology solutions. Our team are specialists in providing solutions to small and medium sized businesses in all markets.

We specialise in delivering information technology solutions that increase productivity, enhance security and provide cost savings to our clients. We believe that our success is due to our professional nature, integrity to deliver business needs and exceptional client service.

Part of the Relion IT structure is striving to deliver the highest standard of solutions to our clients. We tailor outcomes to their technological needs and objectives. This is why we continue to have sustained business partnerships. Contact us to find out how we can empower your business.

SERVICES

It’s the little things that count

Technology

Strategic, responsive and reliable

Technology

VPN (Virtual Private Networks)

Complete network management plans customised to suit your business

Online solutions

Tailored to your environment

Online solutions

Internet connection

Spam & web content filtering and e-mail solutions

Systems

Service, installation and support

Systems

For hardware and servers

Troubleshooting and problem solving on all networks and PCs

Infrastructure

Setup and maintenance

Infrastructure

WAN and Extranet Solutions

System backups, onsite and offsite

Support

Exception client service at your fingertips

Support

Complete network management support

Help desk

Security

Run your business stress free

Security

Virus and spyware removal and protection

Security solutions

10 THINGS WE DO BETTER

We guarantee to return phone calls promptly

Clients on Worry Free IT services enjoy prompt service with most requests and phone calls returned within 2 hours.  If a technician is out of the office or working on an emergency for another client, we will respond to your request and schedule a time to give your request the attention it deserves.

1. Email support requests to support@relionit.com.au

Your support requests will be assigned to the appropriate technician for quickest resolution. Need support now? Click here now

2. Lightspeed resolution

We know you don’t want to waste your valuable time waiting for your computer to be fixed. That’s where our IT support and computer network support services come in. Through this network support and IT service, your computer data network can be accessed remotely and securely. If not, our technician will be at your service within 24hrs.

3. We will provide you with personal, courteous service

When we work with you we will always strive to treat you as though you were our only client, with courteous and personal service you deserve.

4. No technical jargon

You’ll get the clear answers to your computer and IT support questions that you deserve. You won’t be made to feel stupid by any technical talk from our IT support specialists.

5. 100% unconditional satisfaction is YOURS – We guarantee it

You’ll get the clear answers to your computer and IT support questions that you deserve. You won’t be made to feel stupid by any technical talk from our IT support specialists.

6. All work is guaranteed with a 30-day warranty

We guarantee our work for 30 days following completion. If you ever find anything that does not meet your expectations, please bring this to our attention. We will correct this situation immediately. If you are a Worry Free IT (monthly) client, you always have access to our support team for any IT related issue.

7. All completed projects will be on time and on budget

We won’t surprise you with added or hidden charges as we perform IT consulting and network services. Believe it or not, there are some incompetent and unethical technicians out there, but not us. We ARE ethical and know what we’re doing. We guarantee all completed IT support projects to be finished ON TIME and ON BUDGET.

8. Expect accuracy with our billing

Each detailed bill will from us will be completely accurate – guaranteed. Since you pre-approve all charges, your IT consulting bill will present no “mystery” charges with our computer IT management services.

9. Fixed contract fees will not change after quotation

We will not surprise you with unexpected fee hikes on quotations for project work. Once we quote a project, we will honour the stated amount on all quoted labour without any surprises.

10. Network management solutions

We will customize an network management plan for your business so there are no surprise bills, this would include services such as:

  • Complete remote/telephone support
  • Remote monitoring of network
  • Email reporting on backups of all company data and much more.

CONTACT RELION IT

If you are seeking a quote or more information about our services, please call our office (during normal business hours) and a member of our team will be happy to speak with you. Alternatively, if the matter is not urgent, complete the form below and we will contact you within two working days. We welcome all enquiries, big or small!

Find us

Suite 1A, 122 Durham st, Hurstville NSW 2220

Speak with us today

Phone: +61 2 8006 6173

Need more info?

info@relionit.com.au

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